Pricing & Payment Policy – Éxito Kids

Payments are processed safely and securely through Paystack.
The first time you use Paystack, you’ll notice a small temporary charge of R1.00 (or $1.00). This is just an authorization step to confirm your payment method. Don’t worry — it will be refunded, and then your monthly subscription fee will be debited.

Billing happens monthly on your subscription start date.
If a payment fails, Paystack will retry after 2 days, and again on your usual billing date the next month.
As soon as payment is successful, you’ll receive a welcome email with a link to set up your child’s profile. From there, you’ll immediately get access to your child’s activities.

Access to activities will be paused if payment is unsuccessful.
If there are two consecutive failed payments, your subscription will be cancelled.

You can cancel anytime by emailing us at least 7 days before your next billing date.
Cancellations after that may still result in the next payment being processed.
No refunds are given for partially used months.